Returns & Exchanges
At SwagOffRoad, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all unworn and unwashed apparel. If your new gear doesn't fit or meet your expectations, we are here to help you find the perfect replacement or issue a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.
- 4.Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 3-5 business days.
